If you are having a problem within Blackboard; the issue could be microphones, uploading documents, or discussion boards, begin by emailing your instructor and letting them know.
After you have sent the email, here is a list of things to try and resolve the issue.
1. Check for outages on Blackboard's site: https://status.blackboard.com/.
1. Turn your computer off and on
2. Turn off any security software installed on your computer or internet access
3. Check your security settings Example: In Safari uncheck the prevent cross-site tracking box under privacy settings
4. Dump your cache and/or browsing history
5. Reset your modem
6. Try Googling the problem. Example: "Blackboard Microphone problem."
7. Contact BB for help: https://blackboard.secure.force.com/btbb_publichome?dfprod=Collaborate.