If you are having a problem with WTMA's platforms, the issue could be microphones, uploading documents, or discussion boards, please begin by emailing your instructor and letting them know.
After you have sent the email, here is a list of things to try to resolve the issue.
1. Turn your computer off and on
2. Turn off any security software installed on your computer or internet access
3. Check your security settings. Example: In Safari, uncheck the Prevent Cross-Site Tracking box under Privacy Settings
4. Dump your cache and/or browsing history
5. Reset your modem
6. Try Googling the problem.
7. Check the Canvas Student Help Pages